Your account number with Herring Gas is printed at the top of every delivery ticket that you receive as well as on the statements we send in the mail, in addition to many other documents. If you are unable to locate your account number please call your local area branch or 855\0x2010HERRING (437\0x20107464) so that we can assist you. Our office hours are Monday \0x2010 Friday from 7:30 am to 5 pm.
Most propane-fueled appliances are connected to a cut-off valve, which is usually located on the floor. Whenever a propane appliance is disconnected, even temporarily, the cut-off valve must be properly capped. If a cap is not installed, a gas leak could occur, putting you, your loved ones, and your home at risk for a fire or explosion.
For your safety, never attempt to disconnect a propane appliance without the assistance of a Herring Gas professional. In the event that any part of your propane system is worked on by anyone other than a licensed Herring Gas employee, it is your legal responsibility to notify Herring Gas immediately.
Remember, if you suspect a leak, do not investigate it on your own. Instead, evacuate the home, shut off the gas supply at the tank or cylinder, call Herring Gas or 911, remain outside until a service person has told you it is safe to re-enter the home, and do not use the propane system until a Herring Gas employee has made sure it is leak-free.